Refund policy

Welcome to Aia. These Terms of Service ("Terms") govern your access to and use of iloveaia.com (the "Site"), including any purchases made through our website.

By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Site.

1. Eligibility

By using this Site, you represent that you are at least 18 years of age or are using the Site under the supervision of a parent or legal guardian. You agree to use this Site only for lawful purposes and in accordance with these Terms.

2. Products & Orders

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

Aia reserves the right to:

  • Refuse or cancel any order at our discretion.

  • Limit the quantity of products purchased.

  • Correct pricing or product description errors.

  • Modify or discontinue products without prior notice.

An order confirmation email does not constitute acceptance of your order. Orders are accepted only after payment has been successfully processed and your order has been prepared for fulfillment.

3. Pricing & Payment

All prices displayed on the Site are shown in the applicable storefront currency.

We accept secure payment methods including major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay where available.

Payment must be completed before an order is processed. We reserve the right to refuse transactions that cannot be verified or appear fraudulent.

4. Shipping

Shipping times are estimates only and may vary depending on destination, carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

5. Returns & Refunds

Our Return & Refund Policy explains the conditions under which products may be returned and refunds issued.

By placing an order, you acknowledge that you have reviewed and accepted our Return & Refund Policy.

6. Intellectual Property

All content available on this Site, including but not limited to text, graphics, logos, photographs, product images, videos, icons, page layouts, and designs, is the property of Aia or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.

  • Interfere with the operation or security of the Site.

  • Upload or transmit viruses, malware, or harmful code.

  • Attempt unauthorized access to our systems or customer accounts.

  • Use automated tools, bots, or scraping software without authorization.

8. Third-Party Services

Our Site may contain links to third-party websites or services for your convenience. Aia is not responsible for the content, policies, or practices of third-party websites.

Your use of those websites is subject to their own terms and policies.

9. Disclaimer

This Site and all products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Aia makes no warranties, express or implied, regarding uninterrupted availability, accuracy, reliability, or fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Aia shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or the purchase of products through the Site.

Our total liability shall not exceed the amount paid by you for the applicable order.

11. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any revisions will become effective immediately upon posting on this page.

Your continued use of the Site following any updates constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Aia

Website: iloveaia.com

Email: info@iloveaia.com

Phone: +1 (469) 555-0186

Our Customer Support team will respond as promptly as possible during normal business hours.